What is your hourly rate?
In Orange County and Long Beach our rate is $85 per hour with a 1 hour minimum. Outside those areas it is a 2 hour minimum.
Mac or PC, Laptop or Desktop?
This is exactly the kind of question we can only answer after assessing your enviornment. Call today to make an appointment
Do you do in home tech support?
Yes it is our primary method of service in fact. We do offer remote support options as well.
What cities do you service?
We service all of Orange County and Long Beach as well as LA and the Inland Empire.
Do you have a store front?
No we conduct our business out of the office. We often have face to face meetings at Starbucks or other caffine distributors.
What forms of payment do you accept?
We accept cash, check, Visa, Mastercard, American Express, Discover, and Paypal.
How can I drop my computer off with you?
We can arrange a meeting at a mutually convenient location or i can come to your home or office and pick up your device.
When I bring you my computer what do I need to bring with it?
For desktop PCs nothing else is needed, for laptop and specialty devices the power supply and cords will be needed.
If I have anti-virus installed on my pc, how can I still get a virus?
Your anti-virus is only as good as its most recent update. if you don’t have it set to update automatically or do it manually on a very regular basis your protection may not work. also there are ways for you to accidentally invite trouble through your actions. We recomend a security assessment and a lesson on safe practices for anyone who is not 100 percent technically proficient.